Apple has said it will update, not stop, a new artificial intelligence (AI) feature that created inaccurate news alerts on its latest iPhones.
The company, in its first acknowledgment of the concern, said Monday it was working on a software change to “make it more precise” when the messages are summaries generated by the Apple Intelligence system.
The tech giant is facing calls to use the technology after its flawed performance.
BBC complained Last month, after an AI-generated summary told some readers that Luigi Mangione, the man accused of killing UnitedHealthcare CEO Brian Thompson, had killed himself.
On Friday, Apple’s AI inaccurately digested messages from the BBC’s apps, claiming that Luke Littler had won the PDC World Darts Championship just hours before it started – and that Spanish tennis star Rafael Nadal had come out as gay.
This is the first time Apple has officially responded to concerns raised by the BBC about bugs that appear to come from the organization’s app.
Apple’s AI summary does not reflect – and in some cases completely contradicts – the BBC’s original content, the BBC said on Monday.
“It’s important that Apple resolves these issues promptly because the accuracy of our news is essential to maintaining trust.”
Apple has said that its update will arrive in the “coming weeks”.
he has said before Its notification summaries — which group and rewrite several recent app notification previews on a user’s lock screens into a single alert — are intended to allow users to “scan for key details.”
“Apple Intelligence features are in beta, and we’re constantly making improvements with the help of user feedback,” the company said in a statement Monday, adding that receiving the summary is optional.
“A software update in the coming weeks will further clarify when text is displayed with summaries provided by Apple Intelligence. We encourage users to report concerns if they see unexpected messages.”
feature along with others released as part of a broader suite of AI tools It was released in the UK in December. It’s only available on its iPhone 16 models, iPhone 15 Pro and Pro Max phones running iOS 18.1 and up, and some iPads and Macs.
Several instances of the technology appearing to interpret messages in an extremely blunt, direct way have gone viral on social media.
In November, a ProPublica journalist is underlined Apple AI’s erroneous summary of signals from the New York Times app indicating that Israeli Prime Minister Benjamin Netanyahu has been arrested.
The BBC was unable to independently verify the screenshots and the New York Times declined to comment.
Reporters Without Borders, an organization representing the rights and interests of journalists, urged Apple to disable the feature in December.
He said the false headline about Mr Mangion showed the BBC that “generative AI services are still too immature to produce reliable information for the public”.
Apple isn’t alone in releasing generative AI tools that can generate text, images and more content on demand from users — but with varying results.
Google’s AI overview feature, which provides written summaries of information at the top of its search engine in response to user queries, faced criticism last year. to produce certain irregular responses.
At the time, a Google spokesperson said these were “isolated instances” and that the feature generally worked well.
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